SELASA Warranty Registration & Customer Support

Your SELASA product is built to deliver reliable performance and lasting quality. To enjoy hassle-free warranty support
and faster service, we recommend registering your product shortly after purchase.

By registering your warranty, we can verify your purchase, provide quicker assistance, and keep a record of your product for future service requests.

Register Your Warranty

Registering your warranty is quick and simple.
  • Click the "Register Warranty" button below.
  • Complete the online registration form by providing all details.
  • Upload a clear copy or photograph of your purchase invoice/bill for purchase date verification.
  • Submit the form.

Once submitted, your warranty registration request will be processed by our support team.

Important: Warranty registration is considered complete only after the purchase invoice has been successfully submitted for verification.

Register Warranty

Need Service or Want to Register a Complaint?

If you experience any manufacturing defect during the applicable warranty period, our customer support team is here to help.

Toll-Free Customer Support

1800-1035-266

Email

customercare@selasa.in

Support Hours

Monday to Saturday

10:00 AM to 5:00 PM

Closed on Sundays and Public Holidays

Our team will guide you through troubleshooting, warranty verification, and the service process.

Dealer Exchange Support

For products covered under the applicable warranty period, you may also contact the SELASA dealer or retailer from whom the product was purchased.

After warranty verification, eligible products may be exchanged or serviced in accordance with our warranty policy.

Please carry a copy of your purchase invoice whenever visiting the dealer.

Cleaning & Care Instructions

Proper maintenance helps preserve the finish and performance of your bathroom and kitchen fittings.

Recommended Care
  • Clean regularly using a soft microfiber cloth.
  • Use mild liquid soap mixed with clean water.
  • Wipe the product dry after cleaning to maintain its shine.
  • Clean the aerator periodically to maintain smooth water flow.
  • Avoid excessive force while operating handles or rotating spouts.

Avoid Using

Do not use:

  • Acid-based cleaners
  • Toilet cleaning chemicals
  • Bleach or chlorine-based products
  • Harsh bathroom cleaning liquids
  • Abrasive powders
  • Steel wool or metal scrubbers
  • Sandpaper or sharp cleaning tools

The use of harsh chemicals or abrasive cleaning materials can permanently damage the chrome finish and may void the product warranty.

Warranty Terms & Conditions

The SELASA warranty covers manufacturing
defects under normal residential use and maintenance.

The warranty does not cover:

  • Damage caused by improper installation.
  • Damage due to misuse, abuse, negligence, or accidents.
  • Damage caused by impact or excessive force.
  • Normal wear and tear.
  • Surface scratches developed during regular use.
  • Water pressure-related issues beyond recommended operating conditions.
  • Damage caused by improper plumbing or incorrect installation.
  • Damage resulting from the use of acid, bleach, toilet cleaners, or other corrosive chemicals.
  • Damage caused by unauthorized repairs, modifications, or replacement parts not approved by SELASA.
  • Damage caused by poor water quality, excessive scaling, or impurities.

Out-of-Warranty Service

If your product is outside the applicable warranty period, SELASA will continue to support you wherever possible.

Replacement parts and service, where available, may be provided on a chargeable basis, including the cost of spare parts, labour, and transportation (if applicable).

Please contact our customer support team for assistance.

Important Notes

  • Warranty is applicable only against manufacturing defects.
  • A valid purchase invoice is mandatory for warranty verification.
  • Warranty duration starts from the invoice purchase date.
  • The warranty is non-transferable and applies only to the original purchaser unless otherwise stated.
  • Products must be installed by a qualified plumber following standard plumbing practices.
  • SELASA reserves the right to inspect products before approving any warranty claim.
  • Repair or replacement of a product or part under warranty does not extend or renew the original warranty period.
  • In cases where the original product is discontinued, SELASA reserves the right to replace it with an equivalent model of similar specifications and value.
  • Final decisions regarding warranty claims shall rest with SELASA after inspection and verification.



Frequently Asked Questions

Is warranty registration mandatory?

Why do I need to upload my purchase bill?

What if I lose my invoice?

Can I register my warranty after installation?

Can I get service after the warranty expires?

Will using harsh bathroom cleaners affect my warranty?

Can I visit my dealer for warranty support?